Effective date: October 27, 2026.
This site is a referral service that connects homeowners in Venice, Florida with independent local plumbing professionals. This policy explains what information is collected when you use the site or call the number shown on it.
Phone calls
When you call, the call may be recorded and tracked. We use recordings and call data to check quality, train the people who answer, and route your call to the right local professional. A recording can include what you say during the call, such as your address and a description of the problem.
We do not ask for payment card details or bank information on these calls.
Call-tracking numbers
The phone number on this site may be a call-tracking number. Call tracking records details such as the time of the call, its length, the number you called from and the page or source that led you here. This helps us understand which pages are useful and keep call routing accurate.
Cookies, fonts and photos
This site does not set cookies of its own and does not run analytics or advertising scripts. When a page loads, your browser asks Google Fonts for the text fonts and Pexels for the photos, so those services receive your IP address and basic browser details under their own policies. The company that hosts the site may also keep standard server logs, such as the pages requested and the time of each request. If analytics are added later, this policy will be updated first.
What we do with information
We use information to answer your call, connect you with a local professional, review quality, and improve the site. We share the details of your request with the professional who handles it so they can help you. Service providers who handle call tracking for us may also process data on our behalf.
No sale of personal data
We do not sell your personal data. We do not rent it out either.
Keeping information
We keep call records only as long as we reasonably need them for the purposes above, and then they are deleted or made anonymous.
Children
This site is meant for adult homeowners. We do not knowingly collect information from children.
Privacy requests
Because this is a phone-only service, privacy questions and requests are handled by phone. Call the number on any page of this site and ask for a privacy request, and a person will help you. You can ask what we hold about your call or ask for a recording to be deleted where we are able to do that.
Changes to this policy
When this policy changes, the effective date at the top is updated. Please check back now and then. For how the service works, see our disclosure and terms, or return to the home page.